At tvzonemax.com, we understand the importance of being able to test our service before committing to a purchase. That's why we offer a 12-hour free trial for all potential customers. This way, you can ensure that our channel list meets your needs and that you're completely satisfied with our service. In case you have any technical issues or questions during the setup process, our support team is available to assist you via email or WhatsApp. Our service is a digital download, and we recommend testing the demo before making a purchase to fully understand its features. However, please note that due to the nature of digital goods, refunds are not possible once the files have been delivered to you, except in extraordinary situations. If our server goes down and we're unable to bring it back within a week, we will process a refund as soon as possible. However, please note that the refund may take up to 14 days to reflect on your bank account or card, depending on the payment method used.